The bottom line. You need to protect website visitors
In the wake of the European GDPR, the online world is becoming more concerned about protecting the privacy of visitors who browse a website.
The Australian Information Commissioner regularly reviews the rules on privacy and actively monitors Australian websites. For this reason, if your business operates with a website, you need to make sure you are aware of any issues regarding customer’s and website visitor’s personal information which may be collected.
- credit card numbers
- telephone numbers
- physical addresses
- email addresses
Why should tradies websites have a policy?
Firstly, Australian law requires you to have one on your website, even if you only collect a simple email address.
If you take payments via PayPal or Stripe, then you may need to inform your visitors about how you treat their credit card details, phone numbers, and addresses. Is the information transferred and kept secure using encryption, and does your processing provider comply with international PCI standards?
The internet standard has evolved to place links covering legal aspects in the footer of the website. If you maintain this standard, the majority of your visitors will know exactly where to find this information.